An effective installation typically includes subfloor preparation, thermal insulation boards, heating cables or mats at calculated spacing, a floor sensor placed in a protective conduit, thinset or leveling compound, and the finished floor. Each layer plays a role in heat distribution and stability, and any disturbance can produce uneven warmth that shows up as frustrating cold areas.
Cold patches often arise from a cable break, a high-resistance splice, poor coverage where spacing drifted, inadequate insulation beneath a section, or air pockets in adhesive. Even furniture placement, thick rugs, or drafts can create deceptive impressions, so combining visual clues with measurements helps separate true faults from ordinary thermal shadows that confuse troubleshooting.
Your thermostat compares a set temperature with input from a floor sensor, commonly an NTC probe, adjusting power to maintain steady comfort. When the sensor drifts out of specification, reads open or shorted, or sits awkwardly near a cable, the control logic misjudges reality, leading to underheating, overshooting, or cycling patterns that create persistent cold spots.
Find the system’s rated wattage and voltage to calculate expected ohms, then measure cold resistance at the leads. Compare readings to the manual’s tolerance range and consider temperature effects on resistance. Significant deviation suggests partial breaks, high-resistance joints, or wiring errors. Document everything, because precise notes help during support calls and future maintenance checks.
Use a proper insulation resistance tester at the recommended test voltage, often 500 or 1000 volts for heating cables. Healthy readings typically exceed manufacturer thresholds substantially. Low values indicate moisture intrusion, damaged insulation, or compromised splices. Pause if results are borderline, allow drying time, retest methodically, and record all values before deciding on invasive repair steps.
Most floor sensors are NTC thermistors labeled with nominal resistance at 25°C, such as 10k or 12k ohms. Disconnect the probe, measure resistance, and compare to the manufacturer’s table for your room temperature. An open circuit or near-zero reading confirms failure, while a wildly off value indicates drift that can mislead the thermostat and underheat your space.
If the probe has failed, many thermostats can run using only the ambient sensor temporarily. Keep setpoints conservative, especially under wood or vinyl finishes. When a conduit was installed, sliding in a replacement probe becomes a mess-free fix. Document changes, monitor temperatures carefully, and plan permanent sensor replacement to restore precise, floor-focused control and protection.
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